How can we help you?
Shipping Policy

At NGTECO, we prioritize delivering your orders promptly and securely. Below is an overview of our shipping process to ensure a smooth experience.



Order Processing

Orders are processed within 2 business days, including verification, payment authorization, and inventory checks.

Shipping Timeframes

Delivery times vary based on your location and selected shipping option. Estimated delivery dates will be provided at checkout.

Tracking Your Order

Once shipped, a tracking number will be provided to you. Use this to monitor your shipment and receive real-time updates.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately at [ngtime@ngteco.com] . Our team will resolve the issue promptly.



Thank you for shopping with NGTECO. For any questions or assistance, feel free to reach out to our customer service team.


We're pleased to assist you whenever you need us.
6:00 am to 6:00 pm (EST)
+1(770)800-2321
Contact
     
US
Call: +1 (770) 800-2321
     
Canada
Call: +12268287314
     
UK
Call:  +44 8088126646
     
Spain
Call: +34 919942161
     
Germany
Call: +49 32212246737
     
Japan
Call +81 800-300-8197
Mon-Fri : 09:30 am to 06:00 pm JST