Privacy policy

NGTeco is committed to protecting your privacy. This policy explains how we collect, use, store, and share your information when you use our websites, apps, and smart devices.

What We Collect

We collect personal data such as your name, email, phone number, shipping address, payment info, device details, and usage logs. We may also collect audio or video from supported devices.

How We Use Your Data

We use your data to activate products, deliver services, provide technical support, send firmware and security updates, analyze performance, and meet legal requirements.

Data Sharing Policy

We only share shipping-related information (e.g., name, address, phone) with authorized logistics providers to fulfill your orders.
We do not share any other personal data with unofficial or third-party marketing platforms. Data may be shared with government authorities only when required by law.

Your Privacy Rights

You have the right to access, correct, delete, or limit the use of your personal information. Contact us at ngtime@ngteco.com to request changes.

Data Security

NGTeco uses TLS 1.2, AES 256 encryption, and cloud protection measures to safeguard your data. We are not responsible for breaches caused by force majeure or unauthorized third-party attacks.

Cross-Border Data Processing

Your data may be processed in regions where NGTeco or its partners operate.

Privacy inquiries: ngtime@ngteco.com