News

Two colleagues reviewing NGTeco time clock records on a tablet and desktop spreadsheet in an office

Time Clock CSV Export Problems: Fields and Formats to Check

Catch time clock CSV export errors before they ruin your payroll run. Master easy fixes for missing columns, date formats, and time zone shifts right now.

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Manager reviewing schedules at a desk beside a wall-mounted NGTeco fingerprint time clock in an office

How to Track Part-Time Employees With Different Schedules Each Day

Track part-time staff whose schedules change daily. Record each shift as a dated line, keep schedule edits separate from punch fixes, and review gaps quickly.

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NGTECO video intercom on office wall shows visitor video call as businessman holds tablet nearby

What's the Difference Between a Time Clock and a Time Card?

See the difference between a time clock and a time card. Modern clocks turn every clock-in into a digital time card you can export in a few clicks.

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Payroll supervisor comparing attendance reports with an NGTECO TC3 time clock in the office

Why the Hours on Two Attendance Reports May Not Match

Stop mismatched attendance reports from slowing payroll by checking filters, calculated hours, rounding rules, and device sync issues in order.

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NGTECO TC2 fingerprint time clock at a small office entrance during a failed recognition attempt

Why a Fingerprint Time Clock Fails to Recognize an Employee and How to Fix It

Solve fingerprint recognition issues step by step. From finger position to sensor cleaning and re-enrollment, help every employee clock in reliably again.

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Employee reporting a missed punch to a supervisor near an NGTECO TC1 time clock

Missed Punch Policy: A Fair Process for Correcting Time Records

See how to handle missed punches with a fair correction policy. Employees report errors, managers verify actual time worked, and records stay accurate.

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