About the NGTeco TC1 Attendance System
NGTeco TC1 is a next-generation smart cloud attendance terminal that, combined with the NGTeco Office cloud platform, provides enterprises with a complete attendance management solution. This tutorial will guide you through the entire configuration process from account creation to employee clock-in.
Core Features
- Multi-Biometric Recognition: Supports dual-mode visible light facial recognition and fingerprint identification
- Cloud Management: Remotely manage multiple devices and users through a web browser
- Flexible Scheduling: Customize check-in/check-out times, break durations, and recurring cycles
- Hierarchical Architecture: Supports complete organizational hierarchy: Organization → Department → Site → Zone
- Real-Time Synchronization: Cloud data pushes to physical devices in real-time
- Automated Reports: Generate attendance records with one click and send via email
🚀 Complete Configuration Process (8 Key Steps)
Step 1: Create Organization Account
Figure 1: NGTeco Office Organization Creation Form
This is the first step and the most fundamental step in configuring the attendance system. The organization account is the root entity of the entire system, and all subsequent configurations are based on this.
Operation Steps:
- Access the NGTeco Office cloud platform and log in
- Navigate to Organization Management
- Click the "Create Organization" button
- Fill in the following required information:
- Organization Name: Your company or organization's full name
- Country/Region: Select your country (affects time zone and date format)
- Contact Information: Administrator email and phone (optional)
- Click "Save" to complete creation
💡 Tip: Once created, it's recommended not to frequently change the organization name, as it will appear on all reports and employee interfaces.
Step 2: Configure Geographic Location Structure (Sites and Zones)
Figure 2: Site Creation and Timezone Configuration
Sites and Zones are used to define the physical location of the time clock. This hierarchical structure is especially important in multi-location office scenarios.
Why Do You Need Sites and Zones?
- Each TC1 device must be bound to a specific site and zone
- Supports cross-timezone management (different sites can have different time zones)
- Facilitates the generation of location-specific attendance reports
- Enhances device security (devices can only be used in designated locations)
Configuration Order:
| Hierarchy | Description | Example |
|---|---|---|
| Site | The actual office location requires a timezone setting | Beijing Headquarters, Shanghai Branch |
| Zone | Specific area within a site | R&D Department, Production Floor |
🌍 Timezone Management: The system automatically adjusts attendance time records based on the selected timezone, ensuring data accuracy for multi-location offices.
Step 3: Add Employee Information
Figure 3: Personnel Information Entry Form
Create employee profiles in the system. This information will be used for attendance records and report generation.
Required Fields:
- Person ID: Unique identifier, employee number recommended
- Name: Last Name and First Name
- Department: Select from previously created departments
Optional Fields:
- Contact phone, email address
- Position, hire date
- Employee photo (recommended for facial recognition comparison)
⚠️ Note: Person ID cannot be modified once created. Please use a standard employee numbering system.
Step 4: Create Shift Schedule
Figure 4: Visual Clock Interface for Setting Check-In/Check-Out Times
Time Sheets define work time rules for employees. NGTeco Office provides an intuitive clock interface for configuration.
Configurable Items:
- Check-In Time: When employees should arrive
- Check-Out Time: When employees should leave
- Break Duration: Lunch break or other rest periods
- Flexible Time: Allowed late arrival/early departure tolerance
- Recurring Cycle: Weekly, monthly, or custom cycle repetition
Example Shifts:
| Shift Name | Check-In Time | Check-Out Time | Applicable Scenario |
|---|---|---|---|
| Standard Day Shift | 09:00 AM | 06:00 PM | General office employees |
| Morning Shift | 06:00 AM | 02:00 PM | Production line workers |
| Evening Shift | 02:00 PM | 10:00 PM | Customer service, operations teams |
| Night Shift | 10:00 PM | 06:00 AM | Security, overnight staff |
Step 5: Add Device to System
Figure 5: Device Management Wizard - Serial Number Entry
This step connects the physical hardware (TC1 time clock) to the cloud platform.
Obtain Device Serial Number:
- On the TC1 time clock, press and hold the ESC button for 3 seconds
- The screen will display the device's Serial Number
- Record or take a photo of this serial number
Add Device on Cloud Platform:
- Go to Device Management
- Click "Add Device"
- Enter the serial number
- Set device name (e.g., "Front Desk Time Clock")
- Select device type: NG-TC1
🔌 Connection Status: After adding, ensure the device is connected to Wi-Fi. The device status must show "Online" before you can proceed with subsequent configuration.
Step 6: Bind Device to Physical Location
Figure 6: Bind Device to Specific Site and Zone
This is a security measure to ensure the device can only be used in authorized physical locations.
Binding Steps:
- Find the newly added TC1 device in the device list
- Click "Bind Location" or "Configure"
- Select from the dropdown menu:
- Target Site
- Target Zone
- Save configuration
🔒 Security Feature: After binding, the device records its physical location information. If the device is moved to another location, the system will issue a warning.
Step 7: Register Biometric Verification
Figure 7: Fingerprint and Facial Recognition Registration Interface
Configure biometric authentication for employees. This is the core security mechanism of the entire system.
Supported Verification Modes:
-
Visible Light Face Recognition:
- Fast recognition speed (<1 second)
- Contactless, hygienic, and convenient
- Recommended for well-lit environments
-
Fingerprint Recognition:
- High recognition accuracy
- Suitable for harsh environments (factories, warehouses)
- Recommend enrolling 2-3 fingers as backup
Registration Process:
- Select the employee to register on the cloud platform
- Click "Register Verification Mode"
- Choose verification type (face or fingerprint)
- Guide the employee to the TC1 device to complete biometric data collection:
- Face: Look directly at the camera, keep face unobstructed
- Fingerprint: Place your finger flat on the sensor, repeat 3 times
- Complete when the system prompts "Registration Successful."
👥 Best Practice: Recommend registering both face and fingerprint for each employee to provide dual backup options.
Step 8: Generate and Export Attendance Reports
Figure 8: Timecard Management and Email Report Feature
After system configuration is complete, you can view and export attendance data at any time.
Report Features:
- Real-Time View: View today's clock-in records in "Time Card Management."
- Historical Records: Filter and query by date range
- Email Sending: Automatically send reports to specified email addresses
- Data Export: Supports Excel, PDF, and other formats
Information Included in Reports:
| Data Item | Description |
|---|---|
| Employee Name and ID | Identity identification information |
| Check-In/Check-Out Time | Actual clock-in timestamps |
| Late Arrival/Early Departure Statistics | Comparison results with the shift schedule |
| Work Duration | Automatically calculated effective working hours |
| Exception Records | Missing punches, forgotten clock-ins, etc. |
🔧 Advanced Features and Tips
Multi-Device Management
If you have multiple office locations or floors, you can add multiple TC1 devices:
- Each device is independently bound to different sites/zones
- Employee data automatically syncs to all devices
- System records which device the employee clocked in at
Shift Combination Strategies
For different employee types, you can create multiple shift schedules:
- Fixed Shift: Same check-in/check-out time every day
- Rotating Shift: Morning, afternoon, and evening shifts in rotation
- Flexible Work: Set more lenient clock-in windows
- Two-Day Off/One-Day Off: Configure rest day rules
Troubleshooting
| Problem | Solution |
|---|---|
| The device shows "Offline." | Check Wi-Fi connection, restart device, verify router settings |
| Face recognition failure | Improve lighting conditions, clean the camera lens, and re-register the face |
| Fingerprint recognition failure | Ensure finger is dry and clean, try backup finger, clean sensor |
| Data not syncing | Manually trigger cloud sync, check network connection, review sync logs |
✅ Configuration Completion Checklist
- ☑️ Organization account created
- ☑️ Sites and zones configured
- ☑️ All employee information entered
- ☑️ Shift schedules created and assigned
- ☑️ TC1 device added and online
- ☑️ Device bound to correct location
- ☑️ Biometric registration completed
- ☑️ First clock-in test successful
Congratulations! Your NGTeco TC1 attendance system is now fully configured and ready for official use!


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